SystemGrid
Services Detail

WhatsApp Automation

Connect your systems to WhatsApp for fee reminders, appointment alerts, order updates, and customer communication at scale.

System Modules Breakdown

01

Transactional Alerts API

  • Programmatic delivery of notifications (OTP, receipt confirmations, and schedule updates).
  • Automated follow-ups for outstanding payments and abandoned shopping carts.
  • Real-time webhook reporting showing message delivery, read status, and response failures.
02

Interactive Chat Builder

  • Custom WhatsApp chat tree with button navigation, list options, and quick-replies.
  • Intelligent fallback routing that passes complex queries to human support agents.
  • Multi-agent shared inbox letting multiple staff members respond to WhatsApp leads.

Strategic Benefits

  • Automated reminders
  • Two-way messaging
  • Template management
  • Delivery tracking

Best For

InstitutesClinicsE-commerceService businesses

Deployment Roadmap

1Message flow design
2API integration
3Template setup
4Testing & launch

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